Start with the qualification
Check the original Road Haulage or Passenger Transport CPC, the scope of any older qualification and the proposed person’s good repute. Ask about practical experience with your vehicle type, work and risks.
Test the fit
Examine geography, journey time, on-site attendance, driver and maintenance oversight, other statutory appointments and other employment. Capacity on paper is not the same as time available to perform the role.
Document responsibility
Set out the individual’s duties, access, hours, reporting, escalation arrangements and contractual relationship with the operator. The licence holder remains accountable for providing resources and acting on findings.